For the purposes of this policy, the words “staff” and “volunteers” are interchangeable.

1. Leadership Behaviors
   1. All members of volunteer teams are expected to lead by example in regard to behavior and server policies.
   2. Kindness and respect is to be given to all members of the community, and preferential treatment of any kind is prohibited. Showing favouritism will be met with disciplinary action.
   3. Staff cliques are prohibited.
   4. Any form of negative behaviors, actions, or policy breaking will be met with disciplinary action.
2. Confidentiality
   1. Private or sensitive information can not be shared unless explicitly given permission by appropriate parties.
   2. Sensitive information includes, but is not limited to: IP addresses, investigative evidence, storylines, character plot points, and any other information which, within reason, one might want kept a secret.
   3. When in doubt as to whether or not information needs to be kept to yourself, either refrain from sharing or ask the appropriate parties.
3. Transparency, Accountability, and Integrity
   1. All members of volunteer teams are public knowledge.
   2. Mistakes must be acknowledged for the sake of community health. There will be no sweeping anything under the rug.
   3. Any powers granted to you as a member of a volunteer team are for the purposes of making contributions to Eldmourne alone. Any abuse of powers given to you for volunteer purposes will result in disciplinary action.
   4. Abuse of power includes, but is not limited to: using power for personal gain, preferential treatment, or any other reasons not mentioned here as deemed by server leadership.
4. Conflict Resolution
   1. All conflict resolution should be done without bias.
   2. If it is impossible for a person to make a judgement without bias, said person is not to weigh in on that particular conflict.
   3. Professionalism, kindness, and respect are to be upheld, especially in cases with tension.
   4. Applications, Tickets, and Volunteer Duties
   5. Reports, tickets, applications, and other server duties are to be performed within a reasonable time frame. It is unfair to the members of the Eldmourne community to do otherwise.
   6. Applications must be approved with fairness.
   7. Tickets must be responded to with fairness.
   8. Volunteers who do not perform the duties in which their title requires will be stripped of their title and depending on the severity of the infraction, placed on a blacklist.
5. Policies and Rules
   1. All policies, rules, and guidelines are to be upheld by staff.
   2. Infractions are subject to disciplinary action up to and including permanent bans, as well as a stripping of any and all staff titles.
   3. Volunteers are to ensure adherence to rules, policies, guidelines, etc. in their presence.
6. Decision Making
   1. All decisions, regardless as to weight, are to be made without bias and with the server’s best interest at heart.
   2. Decisions require approval from team leads or administration before they are able to be passed through.
   3. Decisions regarding moderation, staff applications, and other topics which may be described as ‘weighted’ are to be decided by vote.
   4. Decisions are final unless otherwise stated by a team lead or administration and are not open to further discussion unless there is valid reason as determined by a member of moderation or administration.
7. Vote Abnegation
   1. Any decision may be abnegated, or abstained, from if the person voting feels they are unable to make a decision without setting aside any biases for the betterment of the server.
   2. Some contexts require abnegation from a vote, which include but are not limited to: votes regarding romantic, familial, or other close relationships in or out of character which may affect bias, votes regarding a person or persons which the voting individual dislikes, and other circumstances in which bias is unable to be avoided.